HOP Fundamentals (Online)
Learn the fundamentals of Human & Organisational Performance, online

Course Summary
This online, self-paced course will help you to develop a working knowledge of the Human and Organisational Performance (HOP) principles, terminology and methods. Bringing the same renowned content from our facilitated 1-Day HOP Fundamentals Course into an eLearning format, this course is both comprehensive and convenient for developing a foundational knowledge of HOP from anywhere in the world.
- Duration: Approx. 8 hours
- Location: Online
- Delivery: Self-paced, eLearning
- Suitable for: Quality, Operations, Business & Safety Managers
- Course Investment:
$495.00 AUD (incl. GST) per person. Discounts apply for purchasing 10 or more licences.
Course Overview
The Human and Organisational Performance (HOP) Fundamentals online course explores safety paradigms in which we operate and introduces the foundational aspects of the HOP philosophy.
Human and Organisational Performance is an operating philosophy that recognises good performance is not only the absence of error, but rather the presence of capacity. It is a systems-based approach leveraging on worker expertise, with a focus on understanding the context and conditions of work.
Throughout this online HOP course, you will explore how Human and Organisational Performance can transform your work practices and mindset – reflecting on real-world examples of HOP principles applied in organisational settings to understand their practical impact and value.
Exclusive to this online course, participants can also join one of the regularly scheduled Virtual Q&A sessions with a HOPLAB facilitator to ask questions, share challenges and learn from others.
Managers from operations, safety, business improvement and quality will find this program both highly engaging and incredibly beneficial personally and for their organisation.

Course Details
Learn the fundamentals of Human and Organisational Performance, online.
- Understanding Human & Organisational Performance
- HOP Principle 1: People Make Mistakes
- HOP Principle 2: Blame Fixes Nothing
- HOP Principle 3: Context Drives Behaviour
- HOP Principle 4: Learning is Vital
- HOP Principle 5: Response Matters
- Summary
Through this eLearning course, you'll engage in thoughtful, reflective learning activities that directly support each course objective. By the end of the course, you'll be equipped to:
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Understand the fundamental principles of Human & Organisational Performance (HOP), including their definitions and importance.
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Compare traditional safety approaches with HOP principles by identifying the key differences in each approach.
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Reflect on real-world examples of HOP principles applied in organisational settings to understand their practical impact and value.
Access to the virtual sessions is exclusive and free for all online learners.
Participants have 12 months to complete the course from date of enrolment.
On completion of the online course, participants will receive a Certificate of Completion issued by Southpac International Group.
Discounts apply for purchasing multiple licences (10 or more), which makes it cost-effective for organisations looking to roll out HOP Fundamentals training to large teams or departments.
Contact us to enquire about purchasing multiple licences for your organisation.
HOPLAB has been supporting organisations to adopt HOP and Operational Learning since 2017.
Our HOP Fundamentals and HOP & Learning Teams courses were the first in Australia and New Zealand, and have now grown to attract a global audience of safety professionals interested in learning the foundations of HOP.
We work with each organisation to understand how work happens and guide decision makers to reflect, learn and grow – harnessing the potential that already exists within its people. Because of that, we can offer a unique perspective and a more organic approach that drives more sustainable results.
Contact us now to reserve your seat or discuss your study options.
Phone: +61 7 5533 9988
This training is exceptional, with outstanding content that is both engaging and thought-provoking. It’s an excellent resource for both new and experienced HOP practitioners and an extremely valuable tool for updating the knowledge of EHS Teams and frontline Leaders. I highly recommend it.
Paulo Gomes
EHS Systems and Assurance Lead
This course is an excellent overview of the HOP perspective with lots of opportunities to identify how to apply it in everyday organizational life. Engaging and thought provoking, yet accessible and practical.
Ron Gantt
Vice President, EHS
This is a great online course. The HOP principles are clearly explained, and learners get to apply each principle through interactive scenarios. I highly recommend it to anyone interested in learning more about HOP through online learning.
Andres Gomez
Global Head of EHS Capability & Engagement
Trusted by leading companies across Australia, New Zealand and the Asia Pacific
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Learn the fundamentals of Human & Organisational Performance, online
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