3-Day HOP & Learning Teams Course
Get the knowledge, terminology, and tools to begin HOP

Course Summary
The 3 Day HOP & Learning Teams course is the ultimate guide to learning the foundations of Human and Organisational Performance and understanding how to apply the philosophy at an organisational level.
- Duration: 3 Days
- Location: Public or In-house
- Delivery: Face-to-Face or Virtual
Note: Virtual courses are run in AEST (Australian Eastern Standard Time)
- Suitable for: Quality, Operations, Business & Safety Managers
- Course Investment:
$1,995.00 AUD (incl. GST) per person
Upcoming Dates
Course Overview
The 3-Day HOP & Learning Teams Course is the ultimate guide to learning the foundations of Human and Organisational Performance (HOP) and understanding how to apply the philosophy at an organisational level.
Over three highly engaging and insightful days, you will develop a working knowledge of the Human and Organisational Performance principles, terminology and methods. The course builds on the foundational aspects of Human and Organisational Performance and critical safety perspectives in day 1 HOP Fundamentals. Concepts including mistakes and errors, blame vs accountability, performance variability, complex coupling of conditions and the importance of response are introduced and applied to everyday work situations. The following two days are focused on Operational Learning and the Learning Teams method and considering ways of incorporating the HOP approach in your organisation.
Managers from operations, safety, business improvement and quality will find this program both highly engaging and incredibly beneficial personally and for their organisation.

Our updated 3 Day course is designed to give safety professionals even more practical experience in applying Operational Learning tools and methods, with the aim of bringing HOP into practice in their organisation.
The revamped course will provide you with:
- More detail on planning and running your first Learning Team
- More practical experience participating in multiple Learning Team scenarios, using role play
- More opportunities to practice key roles in a Learning Team (including Facilitator & Scribe)
- More guidance on how to begin running Learning Teams effectively in your organisation
- More operational learning tools (such as Walk Through Talk Through)
- Exclusive access to our online HOP community, COLAB
Course Details
Bring HOP and Learning Teams into practice in your organisation.
HOP Fundamentals
Operational Learning and Learning Teams
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Operational Learning Tools and HOP Integration
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Participants will be able to apply the ideas discussed to their own organisation to improve system performance and resilience. You will come away with the knowledge and tools to begin increasing capacity and improving learning around events and normal work.
To ensure you get the most out of this learning experience we provide you with:
- Learning through engaging, energised group discussions and activities, exercises and case studies
- Exploring underlying value and belief systems that underpin how organisations manage safety
- Robust discussion around the paradigms of safety and value-adding activities
- Debunking myths and exploring truths in human behaviour and work systems
- Powerful reflection and self-discovery in how we lead safety and operations
- Takeaway resources and free HOP material to assist you in putting the concepts in action
- Networking opportunities throughout the course and beyond
Every group has a different yet vital role to play to support the successful adoption of the HOP approach. All require a solid grasp of the philosophy, but the actions required will vary based on position in the organisation. HOPLAB has developed a suite of HOP and Learning Teams courses focused around the unique needs and challenges of each key group.
Talk to us about the courses that are available in-house by arrangement or as part of a wider HOP engagement.
HOPLAB has been supporting organisations to adopt HOP and Operational Learning since 2017.
Our HOP Fundamentals and HOP & Learning Teams courses were the first in Australia and New Zealand, and have now grown to attract a global audience of safety professionals interested in learning the foundations of HOP.
We work with each organisation to understand how work happens and guide decision makers to reflect, learn and grow – harnessing the potential that already exists within its people. Because of that, we can offer a unique perspective and a more organic approach that drives more sustainable results.
Contact us now to reserve your seat or discuss your study options.
Phone: +61 7 5533 9988
The theory presented in a context of the guiding principles. The principles provide the structure. The practical examples and presenters’ personal experiences were great.
Brisbane, Australia
Great delivery, kept it interesting and challenged thinking. Most beneficial for challenging the way we think about blame.
Perth, Australia
This course was possibly the most engaging, informative and practical course that I have attended for a very long time. We will work to apply the learning’s in our workplace.
Wellington, New Zealand
Was a great course and content was simple which allowed for discussion and interaction within the room.
Brisbane, Australia
Trusted by leading companies across Australia, New Zealand and the Asia Pacific
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