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HOP for Supervisors Course

Learn the fundamentals of Human & Organisational Performance

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Course Summary

The course is designed to give supervisors a working knowledge of the HOP (Human Organisational Performance) principles, terminology and methods. It can be run as a full day or half day, with up to 12 participants.

Contact us for a quote to deliver this training to your site or operational supervisors. 

  • Duration: 1 Day
  • Location: In-house only
  • Delivery: Face-to-Face or Virtual
  • Suitable for: Operational Supervisors, Site Supervisors
  • Course Investment:
    Contact us for a quote

 

Course Overview

The Human and Organisational Performance (HOP) Fundamentals Course explores safety paradigms in which we operate and introduces the foundational aspects of the HOP philosophy.

Human and Organisational Performance is an operating philosophy that recognises good performance is not only the absence of error, but rather the presence of capacity. It is a systems-based approach leveraging on worker expertise, with a focus on understanding the context and conditions of work.

The HOP Fundamentals Course provides the basis to have robust conversations, with the ability to reflect and explore safety as we know it. It will push your thinking to develop a working knowledge of HOP principles, terminology and approaches. The coursework encourages moving away from a compliance only mindset to asking better questions, seeking to understand how everyday work happens, and involving those who know it best.

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Course Details

A contemporary operating philosophy to improve how work is done.

Course Program

Course Introduction

  • Safety Today and the Challenges of Current Perspectives
  • Safety Work and the Safety of Work
  • HOP and New View Safety

People Make Mistakes

  • Errors and Mistakes
  • Mistakes in Context
  • Performance Modes & Error Inducing Conditions

Blame Fixes Nothing

  • Blame or Accountability
  • Impacts of Blame
  • Why we Blame

Context Drives Behaviour

  • Context and Influences
  • Systems Thinking
  • Metrics and Performance
  • Operational Humility

Learning is Vital

  • Work as Imagined Vs Work as Done (Black Line & Blue Line)
  • Linearity, Complexity & Deeper Stories
  • Failure and Failing Safely

Reponses Matters

  • Reaction vs Response
  • Hindsight Bias
  • Responding to Learn
  • Just Culture and Restoration

Benefits of HOP

Course Wrap Up

 

What can I expect from the HOP Fundamentals for Supervisors course?

Participants will be able to apply the ideas discussed to their own organisation to improve system performance and resilience. You will see the importance of building better systems, increasing capacity and improving learning around events and normal work.

To ensure you get the most out of this learning experience we provide you with:

  • Learning through engaging, energised group discussions and activities, exercises and case studies
  • Exploring underlying value and belief systems that underpin how organisations manage safety
  • Robust discussion around the paradigms of safety and value-adding activities
  • Debunking myths and exploring truths in human behaviour and work systems
  • Powerful reflection and self-discovery in how we lead safety and operations
  • Takeaway resources and free HOP material to assist you in putting the concepts in action
About HOPLAB

HOPLAB has been supporting organisations to adopt HOP and Operational Learning since 2017.

Our HOP Fundamentals and HOP & Learning Teams courses were the first in Australia and New Zealand, and have now grown to attract a global audience of safety professionals interested in learning the foundations of HOP.

We work with each organisation to understand how work happens and guide decision makers to reflect, learn and grow – harnessing the potential that already exists within its people. Because of that, we can offer a unique perspective and a more organic approach that drives more sustainable results.

Contact Us

Contact us now to reserve your seat or discuss your study options.

Phone: +61 7 5533 9988

Email: admin@southpac.biz

Trusted by leading companies across Australia, New Zealand and the world.

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