With a foundational knowledge of Human & Organisational Performance behind them, EDC was well-established with Learning Teams across their operations.

Following our initial review, the HOPLAB team travelled to their sites with a view to driving deeper organisational learning through the lens of Human & Organisational Performance and practical application of Learning Teams.

What we did

Over a series of onsite engagements working across four sites, including the Manila Head Office, Mount Apo, Bicol and Negros, our facilitation team trained over 80 HOP coaches and supported EDC to refine their Learning Teams process, focusing on improving learning outcomes.

One of the key highlights of this collaboration was the approach we took with our HOP and Learning Teams training. Instead of traditional classroom-based learning, we implemented a site-based training program. This hands-on approach allowed participants to engage with real-world scenarios, making the learning experience more relevant and impactful.

The format included 2 days of HOP and Learning Teams training followed by 3 days of Learning Teams facilitation and coaching, where participants all had the opportunity to build confidence and practice their new skills on site-based topics. This immersive experience not only enhanced their understanding of the subject matter but also fostered a culture of continuous learning and improvement.

Working alongside the teams, we were able to demonstrate the importance of each process in a Learning Team: Planning, Discovery, Soak Time, Recap, Defining & Solutions, and identifying opportunities for improvement.

In particular, we supported the refinement of their Planning session to focus more on identifying the scope of the Learning Team, even down to the details of the room setup and resources required.

What went well

Through onsite coaching, we supported their Learning Teams in real time, providing opportunities for EDC coaches to practice facilitating real Learning Teams – understanding what was working well and which areas needed improvement.

This site-based training approach provided a real value add – leading to the discovery of new and deeper insights into work as done. All the participants were highly engaged, and as these were real-world scenarios, they were able to identify areas of improvement that might have otherwise been overlooked.

Feedback from the participants was always positive, and the cohort took away far more learnings and insights from the improved Learning Teams process than from their previous traditional investigation process.